Several maps stuck on 'Loading Map' this morning

  • 8
  • Problem
  • Updated 3 years ago
  • Solved
Our team is unable to work on several maps stored on Mindjet Files which are stuck on 'Loading Map' in MindManager 15 for Windows, Mindjet Vision (web) and Mindjet 10 for Mac. The strange thing is, some maps are not affected while some maps are.

Anyone else experiencing this?
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aHa!Coaching, Champion

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  • stuck, and my team as well

Posted 4 years ago

  • 8
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Bjorn Eriksson

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Still a problem!!!
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David Walsh, Official Rep

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Bjorn 

Please check again we believe it should be working now.

Regards
David 
Mindjet
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Bjorn Eriksson

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Yes
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aHa!Coaching, Champion

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There seems to be issues again; unable to login via MindManager. Able to open Mindjet Tasks via vision.mindjet.com but unable to open maps using the Library... 

Anyone else facing this issue?
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Shilpa Kabra, Official Rep

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Hi Mathieu,

We are aware of the issue and escalated it already.
We are working on it with highest priority.

Regards
Shilpa
Mindjet
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Shilpa Kabra, Official Rep

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Hi All,

Please accept our apologies for the inconvenience.We have positively confirmed that the  Mindjet Connect issue has been resolved.
Please try and confirm that the system is working properly for you?

Service has since been fully restored. 

If you have any further questions or continue to experience any issues please contact our customer support teams directly. 
https://www.mindjet.com/contact/
 
Shilpa
Mindjet Support
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aHa!Coaching, Champion

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OK, everything seems to be up and running again. Would appreciate a more proactive way of handling this... how about a status page of Mindjet's systems?
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aHa!Coaching, Champion

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Seems to be happening again today. Anyone else facing this issue?