Since I changed the password of Dropbox, I can't open any file of Mindjet for iPhone.

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  • Updated 4 years ago
Since I changed the password of Dropbox, I can't open any file of Mindjet for iPhone. I can launch the app but any button doesn't work at all. When I tap Back button, the app says "Cannot open folder - Unknown error." and freezes at all.

Mindjet doesn't work at all. It absolutely sounds a bug of the app, doesn't it?
I'm expecting the bug will be fixed as soon as possible.
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Tomophy

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  • frustrated

Posted 4 years ago

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aHa!Coaching, Champion

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Could you try to go to the Files view (not navigating to the Dropbox Files) and removing the Dropbox storage by tapping on Edit on the top right corner of the screen?

If you were able to remove the Dropbox storage, could add the Dropbox storage again?
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robchristie1

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I've had a similar problem with Box. After I removed my box storage option, when I try to add it back, it gives me the wrong username/password error and never gives me an option to type in my new password.
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aHa!Coaching, Champion

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Could it be that this is related to this issue (https://community.mindjet.com/mindjet/topics/unable-to-get-to-the-top-level-folder-on-my-ipad-andiph...) and that Mindjet is working on a fix?