Stop Library items from installing on Mindhet startup.

  • 1
  • Problem
  • Updated 5 years ago
  • In Progress
Hi,
every time I start my Mindjet software I see the screen which says
Library- Installing templates (or images, icons etc,)...

It really makes me mad:), and also reduces the performance of the application on data load of the map.

Can anyone help to stop it?

Many thanks.
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Marat Avetisyan

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  • in need of help!

Posted 6 years ago

  • 1
Photo of Brittney Mazzetta

Brittney Mazzetta

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Hi Marat. Thank you for your inquiry. Since this is happening every time you launch Mindjet, I would suggest opening a ticket with our support team. They will need to gather additional information regarding the issue that you are currently experiencing as well as obtain your appropriate contact information. Please use this link: https://secure.mindjet.com/app/suppor... to open a ticket with our team. Thanks!
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Marat Avetisyan

  • 6 Posts
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Hi Brittney,

thank you for your reply.
And what if it didn't happen not every time I launch Mindjet but randomly or once a day for example. What would you advise then?

Thanks
Photo of Brittney Mazzetta

Brittney Mazzetta

  • 1981 Posts
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Hi Marat. Even if this is happening once per day, I would still ask you to open a ticket using the above link. This should happen one time per install. Thanks!