Sudden "dis-Connections" while working in an on-line collaboration mode over a map

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  • Updated 5 years ago
We are a team, working at diferent geographical sites in Argentina. While working in an on-line collaboration mode over a map in Mindjet Files, we get random unexpected "dis-Connections" for different users of the session. If we try to re-Connect, we sometimes seem to loose the link to the map session and no longer see each other over the map. The only solution at that point is to re-start the application. This happens more than once during a tipical hour meeting. It even happens while working alone with an on-line map on Mindjet Files. ¿Any suggestions?
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Gonzalo Fernandez

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Posted 5 years ago

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aHa!Coaching, Champion

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In my case, it helps to choose to Log Out from Mindjet Files so all cached files etc will be cleaned up. I'm usually able to login again without restarting the application.