Terrible rendering problems with MM 11 on MacOS High Sierra

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  • Updated 5 months ago
Since MM10 did not work anymore due to a macOS update, I surrendered and ordered the upgrade to MM11 (using the discount Mindjet gave for this). Now MM11 kinda works, but shows terrible rendering problems, especially if you scroll through the map. The map gets completely distorted, I only see parts of the branches, and I have no clue where to click to expand a branch.

This is an absolute blocker, and I have no clue why Mindjet is not fixing this ASAP. It really seems as if there was no quality control in place at all. How could this not be detected, it is so obvious. I am using a standard MacBook Pro 2015 on a standard High Sierra OS.

The overall customer experience I got from this is very frustrating, giving that I had to pay for this upgrade to even be able to use my maps. I am a mind-mapping addict, so I could not wait for the bugfix (which is available now, but initially they said they won't fix the problem for MM10 at all).

Guys, if your quality control keeps its "quality" as it is right now, I will consider switching to the competition. This is driving me nuts. (I could also mention Mind Manager on iPad, which is a pure disaster IMHO).
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Tom Brückner

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  • frustrated

Posted 6 months ago

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Paul Myers

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I agree MM seems to concentrate on the Windows app much better and more functionality

Come on MM team get your quality’ team together and provide a “stunning update”. Remember 98% of customers don’t complain....... they walk away
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Tom Brückner

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I agree.

But even if they say: "Look, we are aware that MM Mac has fewer features and thus give it out for a lower price" (as they currently do), I would expect that this lower set of functionality at least works as intended. In its current form, MM 11 on High Sierra is pretty much unusable.
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MindmapFan

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POST UPDATE
ERRATA !!!  
PLEASE DON'T INSTALL THIS !!!   WHEN YOU DO A FIND MINDMANAGER v11.2.120 CRASHES


Hi Tom Brückner,  Thomas Plaut,  Rob R,  FrSu,  Ary Velstra, Expert TrainerJule HintzbergenwodeckiPaul Myerscesar castresanaKhaled AlwassiaJon KeevilJohanna Van Doorn
cc David Walsh   Marian Kocmanek  

Dear fellow mind mappers,

C O O L !! Yay Corel/Mindjet are listening to loyal customers.

David Walsh Mindjet support kindly wrote to me and you will delighted to know a Mindjet update fixes the MindManager for Mac v11 screen rendering issue and cursor up/down issue from my very brief testing YOU NEED A VALID LICENCE KEY of course but you can download it here  https://www.google.com/url?q=https://download.mindjet.com/Mac/Mindjet_MindManager_Mac_11.2.120.dmg&a...

I have asked for better communication by Mindjet/Corel of when Mindmanager fixes/patches are released so watch this space I guess. 

Cheers, John


PS REMINDER: Please add further MindManager v11.x bug fix requests to community topic https://community.mindjet.com/mindjet/topics/mindmanager-for-mac-v11-n-n-bug-fix-enhancements-reques...
(Edited)
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wodecki

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I confirm rendering problems @Mac OS Sierra
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MindmapFan

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see above comment
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MindmapFan

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I have found a quick ZOOM in then ZOOM out short cut keys "redraws" the map.  (Mindmanager v11.2.117 for mac)
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MindmapFan

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REMINDER: Please add MindManager v11.x bug fix requests to community topic https://community.mindjet.com/mindjet/topics/mindmanager-for-mac-v11-n-n-bug-fix-enhancements-reques...

FAO: David Walsh