Text notes disappear

  • 3
  • Problem
  • Updated 6 years ago
  • Acknowledged
I am using MM2012 Windows and when I have made a connection to Connect, my text in the textnotes disappear when I have not saved them myself.
Everytime when I type my text in the textnotes of a local MindMap (so the mindmap is not in Connect) I have to save it immediatelt. When I don't do that, my notes disappear spontaneous.
First I thought I did this myself (mistyping Ctrl+a), but it happens also when I don't touch my keyboard.
It looks like there is some refresh in the background and then the text I typed disappears. I cannot undo this.
It only happens when I am also connected to connect.

Is anyone experiencing this problem?
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Esther van Wijngaarden

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  • frustrated

Posted 6 years ago

  • 3
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Andrew Wilcox, Champion

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There is another mention of this but possibly just on Connect recently in this Community
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Brittney Mazzetta

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Hi Esther. Thank you for your post. I am looking into this on my end and will be in touch with additional information.
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Brittney Mazzetta

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Try clicking away from the task pane so that the notes get saved. When auto save happens, whatever was in the notes section that has been committed (saved by clicking outside of the task pane) gets saved.
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Esther van Wijngaarden

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Brittney,
Do you mean that I have to click outside the Notes editor to be sure that my notes are saved?
Then I prefer my own workaround to save (ctrl + s) after every sentence I type as long as I am working in a (local) mindmap and connected to Connect.
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John

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Hi, I'm also having this problem, but it happens as I type in the pane. i'll look at the notes i've typed, then look at the keyboard, then back at the screen and realise that part of the note has disappeared. This is in a map using Connect. currently i've taken to ctrl+s as often as i can!
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dlotter

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I have been having this happen repeatedly in Connect. Differnce is this happens after I have saved the note. I come back a while later and the note is gone. Does not matter how many times I save.

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