the parameter is incorrect

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  • Problem
  • Updated 3 years ago
  • Solved
I am running mindmanager 15 on windows7 system. When I create map from templates, there will be information"the parameter is incorrect" and the software stop work automatically. It seems there are some conflicts between mindmanager 15 and my windows system. What can I do to fix it?
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doctorhuke

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Posted 3 years ago

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Shilpa Kabra, Official Rep

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The error message you are seeing when using templates is often caused by
running MindManager on a non-English operating system.

To resolve it, you can try to modify the templates located at
'C:\users\username\Appdata\Local\mindjet\Mindmanager\15\Library\ENU\Template
s\Local templates' and remove the 'Tip' Floating Topic that contains
instructions on how to use the templates.

If there is a specific template you will like to use, please provide the
name and I will be glad to send you a modified version.

Please let me know if above solution work for you.
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doctorhuke

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Thank you.  How can I change my operating system language if I want to keep the"tip" floating topic? The display language of my computer is already English. The location is US.
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Sungil Kim

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I have same problem. Please help me.

Sungil

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Shilpa Kabra, Official Rep

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Hi Sungi,

The error message you are seeing when using templates is often caused by
running MindManager on a non-English operating system.

Problem was resolved by removing  the tip from templates as suggested in first solution above:
----------------------

To resolve it, you can try to modify the templates located at
'C:\users\username\Appdata\Local\mindjet\Mindmanager\15\Library\ENU\Template
s\Local templates' and remove the 'Tip' Floating Topic that contains
instructions on how to use the templates.

If there is a specific template you will like to use, please provide the
name and I will be glad to send you a modified version.

Please let me know if above solution work for you.
Photo of Shilpa Kabra

Shilpa Kabra, Official Rep

  • 125 Posts
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I see a case #  00355403 created for you . One of the support representative is still working on the case to troubleshoot further.
Photo of Sungil Kim

Sungil Kim

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Hi, shilpa
Thank You for  Your quick answer. 
Please send me strategic planning and project management templates
Sungil
Photo of Shilpa Kabra

Shilpa Kabra, Official Rep

  • 125 Posts
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I have sent all the templates through email.