Unable to get to the top level folder on my iPad andiPhone

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged

I can open Mindjet Maps on my iPhone and iPad and interact with the last map opened.

When I press the folder icon it attempts to connect to my DropBox Files folder but fails. On the iPhone I can generate the error message "cannot open folder unknown error".

If I add a new map and choose Location, I can see the folders in my Dropbox files and add a new map!

What's going on?

Photo of Andrew Wilcox

Andrew Wilcox, Champion

  • 1041 Posts
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  • perplexed

Posted 6 years ago

  • 1
Photo of Marian Kocmanek

Marian Kocmanek, Official Rep

  • 452 Posts
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Hi Andrew, 

This is a known issue with Mindjet for iOS and we are working on releasing an update.