Unable to log in - no network

  • 4
  • Problem
  • Updated 3 months ago
I can't log in to Mindjet Android as I get an error message to say "No Network is Available" despite having an internet connection.

My problem is that I'm unable to get Mind Manager on my desktop at work.  I use it to plan my writing.  I log in to my online Mindjet Vision.  Of course there one can't export maps.  

To deal with this I usually log in to my Mindjet Android and export from there and email the text to myself at work.  Bloody convoluted.

However recently Mindjet Android stopped syncing with my online version.  

I uninstalled it then reinstalled.

Now, it asks for my email address and password - which I enter.  Now it says it can't log on because there is "No Network is Available".

All I want to be able to do is bloody-well export my maps!!!!!  Why is it so hard!
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canberraangel

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Posted 4 months ago

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canberraangel

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Well, I've been a Mind Manager user for over 20 years.  Now, due to no action for many years by Mindjet on the online export option, I paid for Mind Meister today.  A breeze to export from online version.  No need for Mindjet online or Android now.
Hopefully Mind Meister is a company that actually fixes things when they don't work.
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David Walsh, Official Rep

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Jean,
We are aware of the issue and working to resolve it. I don't have an ETA at this time but it has been escalated to our engineeringteam.

RegardsDavid
Mindjet Support
(Edited)
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Stanislaw Kuznetsov

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I found a way out of this situation using Dropbox. Now I keep all my cards there. They work great both on PC and on gadgets. It turned out that this is better than Mindjet Cloud.
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Kay Cee

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How?
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Stanislaw Kuznetsov

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I installed Dropbox on my smartphone and on the PC. All the maps were unloaded from MindjetCloud and uploaded to Dropbox. Now I can run maps on both the smartphone and PC. Synchronization works fine!