Unable to check maps back in!

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
I have Mindjet for Individuals, and Mindjet 10 for Mac.

When I check out maps from Mindjet files to work on the map offline, I don't seem to be able to check them back in. The options under the Mindjet Files tab on the tool bar, or File / Mindjet Files menu options, are greyed out, and I can't select them.

The only way I can 'check in' again, is to delete the file in Mindjet files, and then upload a new version of the map saved to my hard drive.

Am I doing something wrong?


Photo of DJ Konz

DJ Konz

  • 11 Posts
  • 1 Reply Like
  • frustrated

Posted 5 years ago

  • 1
Photo of Brittney Mazzetta

Brittney Mazzetta

  • 1981 Posts
  • 68 Reply Likes
Hi DJ. I have opened a support ticket on your behalf. If is case #00272865. Someone from our team will be in contact with you. Thank you!
Photo of aHa!Coaching

aHa!Coaching, Champion

  • 1192 Posts
  • 113 Reply Likes
Just to make sure, are you first selecting the map on Mindjet Files before trying to check-in? I think you can't check in a file unless you select the online file to be checked in first and then start the check-in process.

This conversation is no longer open for comments or replies.