- 2 Posts
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Posted 5 years ago
Andrew Wilcox, Champion
- 1036 Posts
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I think you need a newer version. Use the update function in the app or download from here http://www.mindjet.com/support/produc... 8.2.319 should be better all round.
The method of producing PDF Players was changed from the local program to a remote service but then Mindjet heard a lot about company firewalls and reverted to production.
The method of producing PDF Players was changed from the local program to a remote service but then Mindjet heard a lot about company firewalls and reverted to production.
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Thanks for the swift reply Andrew.
Unfortunately the page that you referred me to lists only 1 file for Mac os x http://download.mindjet.com/Mindjet_M... which is the version I already have (Build 8.0.201).
By reverting to production and not providing an update for Mac os x, all Mac users running version 8 will no longer able to use this feature.
Without the Mindjet player I am hamstrung as I cannot share clickable expanding/collapsing maps with clients who do not have the software.
Will Mindjet facilitate a free upgrade to (Build 9.6.510) for the Mac users affected?
Unfortunately the page that you referred me to lists only 1 file for Mac os x http://download.mindjet.com/Mindjet_M... which is the version I already have (Build 8.0.201).
By reverting to production and not providing an update for Mac os x, all Mac users running version 8 will no longer able to use this feature.
Without the Mindjet player I am hamstrung as I cannot share clickable expanding/collapsing maps with clients who do not have the software.
Will Mindjet facilitate a free upgrade to (Build 9.6.510) for the Mac users affected?
- 6 Posts
- 0 Reply Likes
This reply was created from a merged topic originally titled
Export To PDF no longer Works - MindManager 8.
It complains about an internet connection/service - that isn't working. My connection is good, so I think maybe MindJet has removed the PDF export service from their servers perhaps for Mind Manager 8?
Is this permanent? Is there a way to restore my program to the functionality it had when I bought it?
Export To PDF no longer Works - MindManager 8.
It complains about an internet connection/service - that isn't working. My connection is good, so I think maybe MindJet has removed the PDF export service from their servers perhaps for Mind Manager 8?
Is this permanent? Is there a way to restore my program to the functionality it had when I bought it?
- 304 Posts
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Official Response
Please contact our Customer Service team by opening a case using the following link. You will need an updated build that does not rely upon online transformations.
https://secure.mindjet.com/support/co...
https://secure.mindjet.com/support/co...
- 5 Posts
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- 1 Post
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I'm having the same problem. Was this ever solved? What to do? Thanks!
Marian Kocmanek, Official Rep
- 375 Posts
- 67 Reply Likes
Katral-Nada,
Please open a ticket with our support team at www.mindjet.com/contactus and we will be glad to help resolve.
Please open a ticket with our support team at www.mindjet.com/contactus and we will be glad to help resolve.
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