Unable to save as pdf player

  • 1
  • Problem
  • Updated 7 years ago
  • In Progress
I get an error message when attempting to save my map as a PDF player: "Cannot create player file, internet server that creates the file was not available".
I keep getting this message all t ehtime. Please help.
Photo of anna


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Posted 7 years ago

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Photo of Brittney Mazzetta

Brittney Mazzetta

  • 1981 Posts
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Hi Anna. Thank you for your inquiry. I see that you have opened a support ticket with our team, case #00292567. They will be best equipped to assist you with this issue.