Updated but got no licenskey for MJ11

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  • Updated 6 years ago
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Hello!

I updated my MM2012 licens in an early stage of the offers Mindjet sent out, which meant that I got another licens for MM2012 Pro. I thought that I would receive a licens-key for MJ11, but haven ́t sofar? What went wrong?

Sven-Ake Albertsson
Sweden
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Sven-Åke Albertsson

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Posted 6 years ago

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Martin Peakman

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Sven,

I sent an email to support and they said :-

Dear Martin,

Thank you for contacting Mindjet Support.
With the upgrade you purchased, you also will receive Mindjet 11.

We launched the Mindjet 11-version yesterday.
It will take a few days untill all our customers will receive their new license key.
Next week, you will receive an automatic email with the downloadlink for Mindjet 11 and your new license key.

If you need further assistance, simply reply to this email.

Best regards,
Sonia Lousberg
Mindjet

So I guess we will get it soon.
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Sven-Åke Albertsson

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Hello Martin!

Have you received your license key yet?

BR

Sven-Ake A
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Martin Peakman

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Sven,

I have not received anything. Not even an email selling me the service.
I will reply to my email later when i am back home and see if I get a response.

Have you had any emails?

Regards

Martin
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Sven-Åke Albertsson

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No, the only mail I have received was in the beginning of September with an offer to upgrade, which I did. And the - silence.....
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Martin Peakman

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Sven,

I contacted them again last night and got this email quickly.

Regards
Martin

Dear Martin,

the rollout for Mindjet 11 is planned for this week.
You will receive an automatic email with the downloadlink and the license key at your address of the purchase of the MindManager 2012-Upgrade, and this is the email-address:

If you need further assistance, simply reply to this email.

Best regards,
Sonia Lousberg
Mindjet
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Sven-Åke Albertsson

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Hello Martin!

I received a similar answer, so hopefully we will get our licens keys this week. I was told by the representative from MnidJet to download the Try-out version and then just write in the license code when it arriwed.

Best regards

/Sven

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