What is the relationship between maps opened on the web and on the desktop?

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  • Problem
  • Updated 5 years ago
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Is there any rhyme or reason in the relationship between the web version of a map and the desktop version? Once again I have lost a bunch of changes made in the web version while trying to get them to show up in my desktop version of the map.
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John Black

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  • frustrated

Posted 5 years ago

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Terry Dalton

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Hi John,

The differences between the Web and Desktop clients is primarily related to what functionality is supported in-client. As you may have noticed, there are certain objects that you can add from the Desktop client which are not supported on the Web Client and they are not shown (This would include Custom Properties and Auto Calculation field that are only supported on Mindjet Windows. Coming from the Web Client to the Desktop Client you will not see these limitations.

I would highly recommend that whenever you edit a file that you utilize the desktop application as it supports all available objects and integration.
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John Black

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Most of my maps are simple enough not to suffer from the problem you describe.

My problem is that the desktop has states named "checked out" or "read only", but the web version does not (the tablet version on the Kindle has them as well but the Kindle just forces a check out?). So I don't really understand what has to be done to save the changes in the web version, the tablet version or the desktop version when there is a conflict. Because even if you have a map "checked out" on the desktop version, you can still edit it without even a warning message with the web version.
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Terry Dalton

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Hi John,

I have opened a ticket with our TS Team. Someone should be following up with you today to fully explain the Check-in/Check-out model.

Thanks,
Terry