Where are placed auto save files

  • 1
  • Question
  • Updated 4 years ago
  • Answered
I was working in a document in Mindjet Mindmanager Version 10.3.605 for a few hours and the sotware crashed. My document is all messed up. I see in the preferences that I have an auto save feature in 10 min intervals. So I want to find the folder where these documents are saved to see if I can find a document more completed but not messed up.

I apologize for my bad english, I am from Montréal, Québec, and my main language is French.
Photo of Philippe Bonneau

Philippe Bonneau

  • 23 Posts
  • 1 Reply Like
  • Frustrated

Posted 4 years ago

  • 1
Photo of aHa!Coaching

aHa!Coaching, Champion

  • 1192 Posts
  • 116 Reply Likes
As far as I understand, the only way to access the AutoRecovery information is by restarting Mindjet en selecting the documents to recover if you are prompted so. See http://onlinehelp.mindjet.com/help/MJWin/11_2/ENU/auto-recovery.htm

What is messed up in the document? Maybe there's another way to fix it?
Photo of Andrew Wilcox

Andrew Wilcox, Champion

  • 1033 Posts
  • 177 Reply Likes

I have recovered files from MindManager for Windows temporary directory directly.
http://www.applications.cabre.co.uk/2012/05/can-you-get-your-files-back-if-mindmanager-or-your-pc-cr...
Photo of Andrew Wilcox

Andrew Wilcox, Champion

  • 1033 Posts
  • 177 Reply Likes

I received a reply via Twitter

The temp files are stored under /Users/NAME/Library/Caches
Photo of Philippe Bonneau

Philippe Bonneau

  • 23 Posts
  • 1 Reply Like
Hi Mathieu ans Andrew. 

Mathieu. The help documentation you refer at http://onlinehelp.mindjet.com/help/MJWin/11_2/ENU/auto-recovery.htm is for Mindjet for Windows. In Mindmanager Version 10.3 for Mac I do not have this «Recovery dialog with a list of these maps». Instead Mindjet auto opened the messed up document. I have no «open from recovery» option in the menu nor in the open dialog window.

Andrew. There is a mindjet folder in Users/«name»/Library/Caches/com.mindjet.mindmanager.10 but there is only 3 database files named Cache.db, Cache.db-shm and Cache.db-wal and I canot see how I could open these files and retrieve a valid Mindjet document from there.
Photo of Marian Kocmanek

Marian Kocmanek, Official Rep

  • 364 Posts
  • 64 Reply Likes
Hi Philippe, 

MindManager for Mac uses the OS X native document saving process, and not a separate folder. In the event of a crash, an Auto-Recovery prompt will pop up the next time the application is launched, asking whether to recover or discard the changes. 

If your Map is corrupt (Not opening), our Support Team can likely repair the file. If this is the case, please Submit a Case and attach the Map. 

Photo of Jamie Murray

Jamie Murray

  • 1 Post
  • 0 Reply Likes
Is there a recovery option for the iPad app? I have just lost a large amount work when my screen timed out.
Photo of Marian Kocmanek

Marian Kocmanek, Official Rep

  • 364 Posts
  • 64 Reply Likes
Hi Jamie, 

Mindjet for iPad does not contain this feature. If your files are stored on our server or on Dropbox, you may be able to find your work. 
Photo of Hettie Booysen

Hettie Booysen

  • 1 Post
  • 0 Reply Likes
Is there an autosave option iPad? Was working mindjet crashed now I have a few items not everything
Photo of aHa!Coaching

aHa!Coaching, Champion

  • 1192 Posts
  • 116 Reply Likes
Hmm, looks like the maps are automatically saved when opening another map or when closing the map (seen screenshot below)