Where can I log in on the mindjet site with my mindjet-ID to get support?

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If I had a question about my license I could go to support on the mindjet website and login with my mindjet ID.
Maybe it is placed alsewhere, but until now the only thing I get is a map of the world with several Logo's on it. If I hoover over them I see some adresses but how do I get in contact with the people that take care of my questions?
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Ary Velstra, Expert Trainer

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Posted 8 years ago

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Brittney Mazzetta

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Hi Ary. You can use this link to log in to your Mindjet ID: https://secure.mindjet.com/webapp/acc... or you also use this link to open a support ticket: https://secure.mindjet.com/support/co....
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Ary Velstra, Expert Trainer

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Thanks this is what I was searching for.

Did I simply search at the wrong places or is it hidden?
If so.... Why?
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Brittney Mazzetta

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You can log into your Mindjet ID here:

.

And if you need to open a support ticket, you can do so by going to Support>Customer Support>Customer Support (again)>The Mindjet Icon in the United States will give you the link. (https://secure.mindjet.com/support/co...)

I hope this helps!
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Ary Velstra, Expert Trainer

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Hi Brittney,
Thanks for explaining the use of the new mindjet site to me.
I expect to have more questions in the near future. So it will come to me step by step.
I have to do all this since I am a trainer and value added reseller, but I imagine many customers simply give up.

Your webdesign team must have little or no experience with customers.
And they have in my humble opinion absolutely no clue what Mindjet is selling
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Brittney Mazzetta

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Thank you for your feedback. We definitely appreciate it.

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