Why would MM15 keep crashing when printing to large-format plotter?

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  • Updated 3 years ago
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My client's MM 15 program keeps crashing when trying to print to a plotter for large-format paper output.

Can anyone think of a reason - ideally, of course, one that's fixable within or through MM?

Many thanks to the community!

Best wishes,

David
London
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David Abrahams

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Posted 3 years ago

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Alex Gooding, Champion

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Hopefully someone will come up with a solution but in the meantime there are two work-arounds I can suggest:

1. Use Snag-it or similar screen capture software to create a screen shot as a JPEG file which you can then place in a Word document or similar to scale up to the appropriate size. This might not give you particularly high resolution, however.

2. Use an image printer to "print" the image to a JPEG or other graphics file - or a PDF. I use Image Printer Pro which costs about $30-$40. You can scale the physical size of the image as well as the resolution and print from the created file..
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David Abrahams

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Alex,

Apologies for taking a few days to respond to your own swift and most helpful suggestions. Have been on the road and couldn't log in via iPhone.

The second of your workarounds may well do the trick. I'm going to open a technical case with MM though, because one shouldn't be encountering printing constraints with (in this instance) a 71KB map.

Best wishes,

David
London