Why the file shows another file's content?

  • 1
  • Problem
  • Updated 6 years ago
  • In Progress

When I open one of my file AN_Deco_Work_Plan in MindJet web library, it shows another file's content of Alon_Year_Plan_2013 as picture shows? thanks.


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Alon AN

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Posted 6 years ago

  • 1
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Terry Dalton

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Hi An,

I have opened case number 00304070 to request support from our Technical Services Team.  Please be prepared to respond by obtaining the File URL's for the two files that you mention above.  Someone should be contacting you within the next 24-48 hours.
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Alon AN

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Terry Dalton

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Official Response
The Technical Support rep will also be sending you an email to confirm this information and obtain some usage information from you shortely.  Please prepare to provide them with the time and date when you last saw the contents of these files so we can request these files from our IT Team.
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Alon AN

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Got it. Thanks.

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