word and ppt export options unavailable

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  • Question
  • Updated 6 years ago
  • Answered
Any one know why the options for exporting to word and ppt are greyed out?

I have the software, updated mm2012, registered.
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Miami Phillips

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Posted 6 years ago

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Esther van Wijngaarden

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Are these options checked in the File>Options>Add ins?

For PPT you also have to create slides if you want to export to PPT.
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Miami Phillips

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Yes the options are checked. I am actually trying to use export to word...
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Michael Deutch, Official Rep

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Do you have Word installed?
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Miami Phillips

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Yes - Word 2010 is installed and I checked that MM had installed the addin there.
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aHa!Coaching, Champion

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Though the exports should work on 64-bit systems... are you using a 64-bit system?
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Miami Phillips

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No - I am on a 32 bit - Does it only work with 64? That would be strange...
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aHa!Coaching, Champion

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The exports work on 32-bit and, according to the Mindjet site, are limited in functionality on 64-bit.
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Michael Deutch, Official Rep

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The exports will only work on 32 bit, I recommend submitting a ticket with our support experts: https://secure.mindjet.com/support/co...

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