word and ppt export options unavailable

Any one know why the options for exporting to word and ppt are greyed out?

I have the software, updated mm2012, registered.

Posted 8 years ago

Are these options checked in the File>Options>Add ins?

For PPT you also have to create slides if you want to export to PPT.

Yes the options are checked. I am actually trying to use export to word...

Do you have Word installed?

Yes - Word 2010 is installed and I checked that MM had installed the addin there.

Though the exports should work on 64-bit systems... are you using a 64-bit system?

No - I am on a 32 bit - Does it only work with 64? That would be strange...

The exports work on 32-bit and, according to the Mindjet site, are limited in functionality on 64-bit.

The exports will only work on 32 bit, I recommend submitting a ticket with our support experts: https://secure.mindjet.com/support/co...

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