wrong username/password when trying to activate box service

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
  • 1
I can not add box storage service, returns Error Wrong username/password . Please try again.
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John Wishney

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  • frustrated

Posted 5 years ago

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5 years ago
Photo of Shilpa Kabra

Shilpa Kabra, Official Rep

  • 135 Posts
  • 32 Reply Likes
Where are you trying to add box as storage device on Iphone / Ipad or on Android ?
What email id or mindjet id are you using for mindjet web( Cloud ) account ?
2015-05-26T16:28:14+00:00
Photo of Shilpa Kabra

Shilpa Kabra, Official Rep

  • 135 Posts
  • 32 Reply Likes
Hi John,

I have created a # case 00357093 for you .
We will work through the case on your issue.
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