wrong username/password when trying to activate box service

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
I can not add box storage service, returns Error Wrong username/password . Please try again.
Photo of John Wishney

John Wishney

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 3 years ago

  • 1
Photo of Shilpa Kabra

Shilpa Kabra, Official Rep

  • 125 Posts
  • 31 Reply Likes
Where are you trying to add box as storage device on Iphone / Ipad or on Android ?
What email id or mindjet id are you using for mindjet web( Cloud ) account ?
Photo of Shilpa Kabra

Shilpa Kabra, Official Rep

  • 125 Posts
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Hi John,

I have created a # case 00357093 for you .
We will work through the case on your issue.