XML processing error

  • 1
  • Problem
  • Updated 2 years ago

I am running Mindjet Desktop version 16.1.193 on a Windows 10 machine. I have been going back and forth between the desktop version and browser version with the same map for some time without any issue. However, today when I tried opening the file from the desktop I am given an "XML processing error". The exact error is "(11:23900) The attribute 'TaskResourceMarkers' on the element '{http://schemas.mindjet.com/MindManager/Application/2003}MarkersSetGroup' is not defined in the DTD/Schema."

The file is still accessible and functional from the web, but cannot open it with the desktop.

How do I resolve?

Thanks.

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Dave

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Posted 2 years ago

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David Walsh, Official Rep

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Dave,          
                                                                                                                                    Our customer support team may be able to repair this map for you. Can you email the map to customer.support@mindjet.com?

Regards
David
Mindjet Customer Support
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Dave

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Thank you David.
I am sending an email with the file attached.
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Dave

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Thanks. This is good to know, and very helpful.

Thanks again for the assistance.
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Réal Lefebvre

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Hi all! Same problem: Erreur de transfert XML erreur d'analyse de '10', comme float type de donnée. I lost an important map for me... and my time! Can i do somthing? Thanks
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Shilpa Kabra, Official Rep

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Hi Réal,

Please email the map to customer.support@mindjet.com.
They should be able to repair and send it  back to you.

Thanks,
Shilpa