XML Processing error, again!

  • 2
  • Problem
  • Updated 3 years ago
  • Acknowledged
Today I am again!! unable to open any mindjet mindmap file. This happens too often!!!

"XML processing error, Unable to transform file into a Mindmanager document". But is already is a Mindmanager document!!!!
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Wim Coenraad

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  • very frustrated and ready to ditch mindset

Posted 3 years ago

  • 2
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Wim Coenraad

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And to follow up, I uploaded the file to my inline account and it opens there! 
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Shilpa Kabra, Official Rep

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We have created a ticket for the issue you are experiencing. Some one will contact you at your local business hours. Here is your ticket number: 00354286
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Wim Coenraad

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Ok. Still waiting and not able to work with my files except online........
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Shilpa Kabra, Official Rep

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Can you send us file at shilpa.kabra@mindjet.com and I will send it to appropriate person.
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Wim Coenraad

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Wil send. But something interesting happend. Earlier this week I was also not able to open the file on various Macs, but also not on a Windows 7 machine with Mindmap 2012 and MIndmao 14 installed.This morning on my Mac I tried to open the file with the same resulting error message. Then, still  in Midjet on my Mac I opened the file from midjet files that could be opened online. It opened fine, I have saved it to my local disk and now it works from there. But not only that, al previous versions of the mind map on my local disk that would not open, now open again.

Complete riddle to my, but a bit disturbing all the same